Privacy Policy

Last updated: July 2024

1. Introduction

We take your privacy very seriously and are committed to ensuring the protection of your data. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you use our mobile app, Surge VPN - Fast & Secure, and our related services (collectively, the "Services").

2. Scope of this Policy

This Policy applies to all Services offered by lidhal tech through our mobile app, Surge VPN - Fast & Secure. It does not apply to any third-party websites, products, or services, even if they are linked to our Services. Please review the privacy practices of any third-party company before providing any information.

3. Data Collection and Usage

We prioritize anonymous usage, meaning you are not required to register or submit any personal information to use our Services.

a. Anonymous Information ("Non-personal Data")

We collect and store certain non-personal information whenever you interact with Surge VPN - Fast & Secure. This includes data related to the system you use, your device type, OS version, preferred language, date and time of your visit, Google Advertising ID, connectivity (WLAN), and mobile service provider. We use this statistical information to maintain and improve our Services.

b. Connection Data

We collect non-personal data to adjust our global infrastructure and ensure service quality. Examples include:

• Connection Attempt: Information about usage requests directed to our Service at various intervals, the country of origin (not your source IP address), and app version. This helps us adjust our infrastructure to meet demand.
• Connection Successful: Information on successful VPN connections at various intervals. This helps us identify network issues and peak usage times.

c. Service Performance Data and Connection Summary Statistics

We adhere to a strict no-logs policy. We do NOT track user traffic inside the VPN tunnel, such as browsing history, traffic destination, search preferences, data content, IP addresses, or DNS queries. Therefore, we do NOT know:

• Which user accessed a particular website or service.
• Which user was connected to our service at any given time or which server IP they used.
• The original IP addresses of a user’s device.

4. Children's Privacy

You must be at least 16 years old to use our Services. If you are under 18, please read this Policy with your parents or legal guardians. We do not knowingly collect or market data from children under 16.

5. Data Retention

We retain the information we collect as long as necessary to provide the Services and comply with legal obligations, resolve disputes, and enforce our agreements. We may rectify, replenish, or remove incomplete or inaccurate information at our discretion.

6. Policy Updates

We may update this Privacy Policy at any time. Changes will be effective immediately upon display of the revised Policy. We encourage you to check this Policy regularly for updates. The last revision date is indicated at the top of this document. Your continued use of the Services signifies your acceptance of the revised Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at appidorm@gmail.com.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.