Surge VPN – Simple & Fast Privacy Policy
Last Updated: December 16, 2025
1. Introduction and Our Privacy Commitment
We at Surge VPN – Simple & Fast take your privacy very seriously and are committed to ensuring the protection of your data. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you use our mobile app, Surge VPN – Simple & Fast, and our related services (collectively, the “Services”).
2. Scope of this Policy
This Policy applies to all Services offered by Surge VPN – Simple & Fast. It does not apply to any third-party websites, products, or services linked to our Services.
3. Data Collection and Usage (The No-Logs Commitment)
We prioritise anonymous usage; you are not required to register or submit any personal information to use our Services.
a. Usage Data (Strict No-Logs Policy)
We adhere to a strict no-logs policy. We do NOT track user traffic inside the VPN tunnel, such as browsing history, traffic destination, search preferences, data content, IP addresses, or DNS queries. Therefore, we do NOT know:
- Which user accessed a particular website or service.
- Which user was connected to our service at any given time or which server IP they used.
- The original IP addresses of a user’s device.
b. Anonymous Information (“Non-personal Data”)
We collect and store certain non-personal information, which cannot be used to identify you, to maintain and improve our Services. This includes data related to:
- Device type and OS version
- Preferred language, date, and time of use
- Google Advertising ID (used for internal analytics and non-personalised ads)
- Connectivity type (WLAN/Mobile) and mobile service provider
c. Connection and Diagnostic Data
We collect anonymised connection data to adjust our global infrastructure and ensure service quality:
- Connection Attempt: Information about usage requests, the country of origin (not your source IP address), and app version.
- Connection Successful/Failure: Information on successful or failed connections to help us diagnose network issues and peak usage times.
d. VPN Service Technology Disclosure (Mandatory for VPN Apps)
Surge VPN – Simple & Fast utilises the Android VPN Service API to establish a secure, device-level tunnel.
- Purpose: The VPN Service is used exclusively to provide the core VPN functionality: ensuring your data is encrypted and protected from interception on public or unsecured networks.
- User Control: This VPN Service is only initiated after the user grants explicit consent via the system prompt.
- Commitment: We affirm that the VPN Service is not used to collect user data, monitor traffic, or for any malicious purpose.
4. How We Protect Your Data
We employ strong encryption and industry-standard security measures to ensure the security of the limited non-personal information we collect. Your connection is protected using secure protocols.
5. Children’s Privacy
You must be at least 16 years old to use our Services. We do not knowingly collect or market data from children under 16.
6. Data Retention and Policy Updates
We retain the non-personal information we collect only as long as necessary to provide the Services. We may update this Privacy Policy at any time, and changes will be effective immediately upon posting.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.